a strategic business partner of Profiles International

a strategic business partner of Profiles International

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AUTHORIZED STRATEGIC BUSINESS PARTNER OF PROFILES INTERNATIONAL, INC.

Provident Enterprises

Helping Executives Build Positive, Productive, Change-Ready Workforces

Strategic Business PartnerBeginning in the Summer Academic Semester an internship will be provided by Provident Enterprises that will engage a multi-disciplinary team of students in activities designed to improve their business acumen, and their organizational, writing, and presentation skills. This team will become knowledgeable about how to best select and develop work associates and will monitor the effectiveness of their efforts for continuous improvement strategies. I am really looking forward to working with these very bright and talented students from Rice University and the University of Houston and will be introducing them to my local clients. STAY TUNED!

Executive Briefings on Customer Service Issues That Set Your Business Apart, for better or worse!

Customer Service Briefing7 Habits of Highly Effective Customer Service Organizations

I would like to invite you to schedule a two-hour Executive Briefing on Customer Service Issues facing our businesses. As I am sure you know, a single, dissatisfied customer can ECLIPSE reviews of as many as nine satisfied customers.
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Engagement Briefing

Fostering a Culture of Employee Engagement for improvements in Performance, Morale and the Bottom Line

I would like to invite you to schedule a two-hour Executive Briefing on Fostering a Culture of Employee Engagement. Disengaged employees represent a tremendous drag on performance and outcomes. The impact of this condition is rarely recognized, and thus is unaddressed. Learn how to find out where your people stand regarding their perceptions of their jobs, and their managers and understand what you can do about it!
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Engagement Briefing

Preventing & Addressing Performance Problems in the Workplace

Most managers, can spend up to 60% of their time dealing with people problems in the work place. What is going on? Learn how to find know who is about to get on your payroll before they consume your time, money and patience. If they are already on your payroll, get information that helps you best understand, manage and develop them.
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Engagement Briefing

Building Top Performing Sales Teams!

Costs resulting from failure of sales personnel to meet performance expectations is very high when considering selection and ramp up costs, consequences of low productivity, potential disruption to existing customers, and missed opportunities. It doesn't have to be this way. Find out what you can do to understand the qualities needed for success and how you can select those who have what it takes.
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Profiles Certifications

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